Contact Us
To reach us, please fill out the contact form. Please read the pointers listed below prior to contacting us, this will help to improve your experience and hopefully speed things up for you.
Contact us regarding an order:
- Make sure you include your order number, this will allow us to answer your questions much sooner. You can find your order number in your confirmation email.
- Please allow us to respond first before sending another email. Our support team works through the emails from bottom up. So if you contact us more than once, your email gets pushed back to the top and your wait time will increase.
Contact us regarding a private order:
- Please specify which product you are looking for and the size relevant to you.
- Please let us know exactly which materials you are looking for E.G - Solid 14k gold or white gold. If applicable, please also include the required stones E.G - VS1 diamonds.
- For completely new pieces, please include as much information as you can and try to include high quality images to help.
Details:
Tericci Ltd
Company Number: 13446404
Registered Address: Suite 204 Ashton Old Baths, Stamford Street West, Ashton-Under-Lyne, Greater Manchester, England, OL6 7FW
Reach us direct:
support@tericci.com